A: We are both a manufacturer and a trading company. Our head office is in Hong Kong, we have a branch in Ningbo, and our self-owned factory is based in Xianju.
2.Q: What materials do you typically use in your garden décor products?
A: Our products are made from metal, wood, resin, ceramic, and so on. You can choose with or without solar functionality depending on the item.
3.Q: Can you customize products based on our design?
A: Yes. We have an in-house design team specializing in tailored solutions. Our designers understand production techniques and structures well, ensuring your ideas are both practical and perfectly executed.
4.Q: Do you have a catalog or brochure?
A: Yes. You can view our catalog on our website (https://www.triblossomy.com/) or request it via email.
5.Q: What is your minimum order quantity (MOQ)?
A: Usually 360 pieces per item. Please feel free to email us to discuss specific requirements.
6.Q: What is your lead time for bulk orders?
A: Normally it takes around 45 days after receiving the deposit and confirming the pre-production sample. The timeline may vary depending on the product type, quantity, and specific customer requirements.
7.Q: Can I get a sample first?
A: Absolutely. Once we confirm the item details, we can arrange samples for you.
8.Q: What kind of packaging do you offer?
A: We offer safe standard export packaging, and can also provide customized solutions like mail-order boxes, color boxes, inner boxes, PDO packaging, etc.
9.Q: What are your main export markets?
A: Europe, the Americas, Australia and Asia.
10.Q: Do you have your own factory?
A: Yes, we have our own factory as well as long-term manufacturing partners we’ve worked with for over ten years. These partnerships ensure consistent quality, reliable supply, and competitive pricing.
11.Q: Can we visit your factory and showroom?
A: Of course. You're very welcome to visit us at any time. We can arrange pickup and help with hotel booking.
12.Q: How do you ensure the quality of your products?
A: 1. Our partner factories hold certifications such as BSCI, SMETA, or SEDEX. Some are Disney-audited and qualified to produce Disney items.
2. Products can meet CA Prop 65, EU testing standards, and children's product requirements.
3. Our merchandisers are stationed at the factories to supervise each production stage to ensure quality from raw materials to packaging and delivery.
